Privacy Policy
1. Information We Collect
We may collect:
Personal Information
- Name
- Email address
- Phone number
- Company name
- Billing information
Collected when you:
- Fill out forms
- Schedule consultations
- Purchase services
- Contact us
- Opt in to receive SMS messages
Technical Information
- IP address
- Browser type
- Device type
- Pages visited
- Time on site
- Referral source
Collected automatically through cookies and analytics tools.
2. How We Use Your Information
We use your data to:
- Respond to inquiries
- Deliver services
- Process payments
- Improve website performance
- Send marketing communications
- Send SMS communications if you opt in
- Analyze user behavior
We do not sell your personal data.
3. SMS Communications
If you provide your phone number and opt in, you may receive SMS or text messages from eCommSage. These messages may include:
- Service alerts
- Appointment reminders
- Project updates
- Account notifications
- Promotional messages
- Marketing offers
You may opt in to receive SMS messages by:
- Submitting a website form that includes SMS consent
- Requesting communications from eCommSage
- Providing consent through another written or digital intake process
Message frequency may vary based on your interaction with eCommSage and the services you request.
You can opt out at any time by replying STOP to any text message.
Message and data rates may apply. Check with your mobile carrier for details.
Consent to receive SMS messages is not a condition of purchase.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
4. Cookies and Tracking Technologies
We use cookies to:
- Analyze traffic
- Improve user experience
- Track conversions
- Support advertising campaigns
You can disable cookies in your browser settings.
5. Third-Party Services
We may share data with trusted providers such as:
- Payment processors
- Analytics providers
- Advertising platforms
- CRM systems
- Hosting providers
- Customer service and support vendors
These providers process data on our behalf.
We are not responsible for third-party privacy practices.
6. Data Security
We implement reasonable safeguards to protect your information.
No online transmission is completely secure.
You provide data at your own risk.
7. Data Retention
We retain personal information:
- As long as necessary to provide services
- To comply with legal obligations
- To resolve disputes
- To enforce agreements
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your data
- Request correction
- Request deletion
- Object to processing
- Withdraw consent
To exercise these rights, contact us.
9. Children's Privacy
This website is not intended for children under 13.
We do not knowingly collect data from children.
10. International Users
If you access this website from outside the United States, your information may be transferred and processed in the United States.
11. Changes to This Policy
We may update this Privacy Policy at any time.
Updates will be posted on this page.
Continued use of the website means you accept the revised policy.
12. Contact Information
eCommSage
Email: email@ecommsage.com
Website: https://ecommsage.com